| Author : | Eldon Y. Li; Houn-Gee Chen; T. S. Lee |
|---|---|
| Category : | Journal Article |
| Department : | Supply Chain and Information Management |
| Year / Month : | 2002 |
| ISSN: | 0954-4127 |
| Source : | Total Quality Management, Vol.13, No.5, pp.701-713. |
Abstract
- Investigates software process management (SPM) competency in Taiwan using the threshold-based Capability Maturity Model (CMM) developed by the US Software Engineering Institute (Paulk et al., 1991). Expands on its software development and management maturity levels - initial (level 1), repeatable, defined, managed, and optimized (level 5). Adapts an 85-item CMM competency questionnaire (Humphrey and Sweet, 1987) to one comprising 89 items. Mails it with an accompanying tutorial to Taiwan's top 1000 companies. Analyses 138 useable responses (106 manufacturing, 32 service). Tables descriptive statistics and CMM outcomes. Reports all respondents formally at CMM level 1 apart from two. Remarks, however, that all are performing many SPM key processes, but not in CMM order. Reanalyses the set as to total number of SPM practices employed. Finds, when comparing against the US and Japan, that the Taiwanese respondents are significantly behind in six critical practices. Concludes with arising recommendations.
Keywords
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